COVID-19 and Your Dentist

We are open and taking additional measures to combat COVID-19.⁠ Please don’t hesitate to contact us if you have a dental emergency.

Notice Updated January, 2021

We are happy that we are able to continue to provide all of ourdental services in accordance with the Level 1 guidelines from the Australian Dental Association.

This means:

✔ We can conduct all regular treatments and services

✘ But we cannot treat anyone who has symptoms relating to Covid-19, anyone who has travelled within the past 14 days or anyone who has been in contact with a person who has symptoms or has travelled in the past 14 days.

✘ We also cannot allows access to our practice to anyone who is not wearing a mask and practicing social distancing measures.

Please contact us immediately for treatment if you have a dental emergency.

Changes To Services

✔ CURRENT TREATMENT DETAILS

All treatments and services are currently available.

✔ CHANGES WE HAVE MADE

Our staff have been briefed and trained in infection control specific to COVID-19.
We are ensuring any shared devices, necessary to use, are disinfected after every use.
We have implemented several new procedures for patients and staff for before and during treatment, which are detailed below.
We will be enforcing all of our patients to practice social distancing and wear masks.

✔ Changes we have made

Limited the type of treatments available to emergency treatments only.
Our staff have been briefed and trained in infection control specific to COVID-19.
We have removed shared items from our waiting room.
We are ensuring any shared devices, necessary to use, are disinfected after every use.
We have implemented several new procedures for patients and staff for before and during treatment, which are detailed below.
We will be enforcing all of our patients to practice social distancing.

Changes To Appointments

✔ BEFORE YOUR APPOINTMENT

Please contact us first if you have any questions or concerns.

✔ ARRIVING AT OUR BUILDING

Use the hand sanitiser at the elevators before entering the lift.
If two people are in the lift, please take the next one.

✔ ARRIVING ON LEVEL 6

Use the hand sanitiser again before, or as you enter, our practice.
Ensure you are wearing a mask or ask our friendly staff for one.

✔ IN OUR WAITING ROOM

Upon entering our waiting room, staff will test your temperature using a non-touch infrared temperature detector.
Please keep a social distance of 1.5 metres from all other patients.

✔ DURING YOUR APPOINTMENT

(In addition to our existing, thorough procedures of disinfecting)

We will discuss your current health status and your recent travel and social movements before commencing treatment.

Considerations

✔ PLEASE CONSIDER THE FOLLOWING

If you are feeling unwell

Contact us to discuss your symptoms or reschedule your appointment for a later date, at least 14 days.

If you have been in contact, or think you have been in contact, with anyone who has COVID-19

Please contact us to postpone your appointment for at least 14 days.

Friends and family

As we are currently enforcing social distancing rules, we may ask friends or family who are attending appointments with our patients to wait downstairs in the foyer. This will only be necessary if we are short on space during appointments.

Questions?

✔ IF IN DOUBT, REACH OUT

We are always here to answer your questions and, in this time of daily change, it is always best to proceed with caution. Please contact our team for any questions on:

(02) 9131 8078

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